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Value Proposition

We at DGS Technical Services constantly strive to improve our service value by understanding the client needs well. Our value proposition is on the following aspects.

Quality
We deliver our best to clients by interacting closely with them assessing their needs. Quality is monitored throughout the process steps till the delivery is complete. Formal quality system is in place to facilitate this.

On-Time Deliveries
For every project, we assess and agree with our clients on the time frame for delivery. This assessment is done based on minute work breakdown structure thus making sure that we stick to our commitment. This is also possible with our proactive communication with our customers to resolve all outstanding technical issues to see that we move as per our project plan.

Cost Savings
We operate with a Onsite team and offshore team to effectively manage the costs without compromising on the quality of service. Since our offshore team operates in India/Hyderabad, due to a significant lower cost structure we pass on the savings to our customers to the tune of 40-60% benefit.

Technology
Technology is the key to reducing the cycle times and accurately preparing the job as per client specifications. We invest regularly on suitable technology solutions to keep pace with latest trends. Our teams are regularly put through refresher courses on relevant areas to increase their skills functionally and technically.

Partnering
Our Approach is to have long-term relationship with all our customers with a WIN-WIN mindset. To accomplish this we offer to assign dedicated teams working for each of the customers during the tenure of the contract for ease of communication and the customer is given a free hand to directly deal with the team assigned to him. If any customer wishes to strengthen this relationship we will offer them services as their dedicated offshore Services Centre. This may be offered to customers after certain period to acquire the team on their own or transfer the team to customer as per certain arrangements.